Ordering Information

If you find an item that you wish to purchase CLICK on “BUY” under the Stock or Part number which will take you through our secure internet Shopping Cart checkout. You may order one or more items using a credit card or off line by phone or postal mail.

You may also place your order via email or by phone: (413) 645-3148. When calling by phone try to call after 10 a.m. and before 8 p.m. East Coast time USA. Please make a note of the Item Number and Price, both in Bold at the end of the item description when ordering by phone or email.

While we always try to be available to answer your call personally, we may be out. In which case our answering machine will be happy to take your name and phone number and we will call you back. Please include the Part Number and Price so that we may hold the item until we can contact you.

Secure Shopping Cart and E-mail orders can of coarse be sent any time day or night. Payment should be in $US. We accept bank checks, money orders and. Credit Cards will by processed in $US. If ordering Off Line or via Email please call (413) 645-3148 with your Credit Card details. Online orders are placed using our secure Shopping Cart.

All our prices include shipping and insurance to any of the contiguous United States. Domestic Orders are usually sent US Postal Service-Priority Mail, UPS, or FedEx. Shipments to Alaska and Hawaii and other parts of the world will be at cost. Overseas orders are usually shipped via Air Mail or Air Freight using the least expensive and most reliable service available. You will be notified by email of shippment options and cost prior to processing your order and Credit Card. If you wish “Priority”, “Overnight” or any other special shipping please let us know. Any additional charges requested by you will be added to your bill.

All items are shipped to you subject to your approval with our seven day money back guarantee. If you are not completely satisfied please call (413-645-3148) or send email to alert us of the pending return. We often have another customer. The Item must returned is the condition it was sent to you, post-paid and insured, for full refund.