Ordering Information

If you find an item that you wish to purchase CLICK on "BUY" under the Stock or Part number which will take you to our secure internet Shopping Cart. From here you may order 1 or more items using a credit card or off line by phone or postal mail.

You may also place your order via or by phone: (413) 229-7745. When calling by phone try to call after 10 a.m. and before 8 p.m. East Coast time USA. Please make a note of the Item Number and Price, both in Bold at the end of the item description when ordering by phone or email.

While we always try to be available to answer your call personally, we may be out. In which case our answering machine will be happy to take your name and phone number and we will call you back. Please include the Item Number and Price so that we may hold the item until we can contact you.

Secure Shopping Cart and E-mail orders can of coarse be sent any time day or night. Payment should be in $US. We accept bank checks, money orders and. Credit Cards will by processed in $US. If ordering Off Line or via Email please call 1-800-829-7741 with your Credit Card details. Online orders are placed using our secure Shopping Cart.

All our prices include shipping and insurance to any of the contiguous United States. Domestic Orders are usually sent US Postal Service-Priority Mail, UPS, or FedEx. Shipments to Alaska and Hawaii and other parts of the world will be at cost. Overseas orders are usually shipped via Air Mail or Air Freight using the least expensive and most reliable service available. You will be notified by email of shippment options and cost prior to processing your order and Credit Card. If you wish "Priority", "Overnight" or any other special shipping please let us know. Any additional charges requested by you will be added to your bill.

All items are shipped to you subject to your approval with our seven day money back guarantee. If you are not completely satisfied please call (413-229-7745) or send email to alert us of the pending return. We often have another customer. The Item must returned is the condition it was sent to you, post-paid and insured, for full refund.

Privacy Statement

Falcon-Wood does not share, sell or exchange your personal information with any third party. Any information submitted to us is only used to process and fill your order. The Falcon-Wood Shopping Cart utilize state of the art Secure Socket Layer (SSL) encryption technology to protect your credit card data and privacy while you are shopping on line with us.

Condition Classification

The condition classification used for each item is based on that established by "The Fine Tool Journal".

Category
Usable
Finish
Wear
Repair
Surface
Misc.

New Totally
Metal - 100%

Wood - as mfg'd
None None
Metal - no rust

Wood - surface smooth, edges sharp
"+" indicates original packing

Fine Totally
Metal - 90-100%

Wood - 80% original or old finish
Minimal None Metal - trace of rust, some dark patina o.k. Makers marks, if present, clear and easily legible.

Good+ Yes - may need tuning
Metal - 75-90%

Wood - well patinated appearance
Normal Minor or none
Metal - light rust

Wood - minor surface stress, edges good
A few dings or scratches are o.k.

Good Yes - may need serious tuning
Metal - 50-75%

Wood - pleasing patination, may have some stains
Normal to moderate Correct
Metal - moderate rust, moderate pitting

Wood - minor chips, shrinkage cracks
This category represents average, as found condition

Good- Probably
Metal - 30-50%

Wood - some patination; staining or discoloration prominent. Refinished
Moderate to Heavy Correct
Metal - moderate rust, moderate pitting

Wood - warping, chips, minor splitting
This category definitely indicates a problem, although the general integrity is o.k.

Fair Probably not
Metal - 0-30%

Wood - extreme discoloration, poor refinishing
Extensive Major, improper or missing parts
Metal - moderate to heavy rust, serious pitting

Wood - warped, split, large chunks out, major cracks
Normally not suitable to add to a collection, may be good for parts

Poor No n/a Excessive Damaged, missing major parts
Metal - heavy rust, major pitting

Wood - rot, rough surface, glued splits
Only useful for parts or raw materials for the repair of better condition stools

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Category	Usable	Finish	Wear	Repair	Surface	Misc.
New	Totally	Metal - 100% Wood - as mfg'd	None	None	Metal - no rust Wood - surface smooth, edges sharp	"+" indicates original packing
Fine	Totally	Metal - 90-100% Wood - 80% original or old finish	Minimal	None	Metal - trace of rust, some dark patina o.k.	Makers marks, if present, clear and easily legible.
Good+	Yes - may need tuning	Metal - 75-90% Wood - well patinated appearance	Normal	Minor or none	Metal - light rust Wood - minor surface stress, edges good	A few dings or scratches are o.k.
Good	Yes - may need serious tuning	Metal - 50-75% Wood - pleasing patination, may have some stains	Normal to moderate	Correct	Metal - moderate rust, moderate pitting Wood - minor chips, shrinkage cracks	This category represents average, as found condition
Good-	Probably	Metal - 30-50% Wood - some patination; staining or discoloration prominent. Refinished	Moderate to Heavy	Correct	Metal - moderate rust, moderate pitting Wood - warping, chips, minor splitting	This category definitely indicates a problem, although the general integrity is o.k.
Fair	Probably not	Metal - 0-30% Wood - extreme discoloration, poor refinishing	Extensive	Major, improper or missing parts	Metal - moderate to heavy rust, serious pitting Wood - warped, split, large chunks out, major cracks	Normally not suitable to add to a collection, may be good for parts
Poor	No	n/a	Excessive	Damaged, missing major parts	Metal - heavy rust, major pitting Wood - rot, rough surface, glued splits	Only useful for parts or raw materials for the repair of better condition stools